Tours from Edinburgh is run by Mike Greaves, who is a
professional ‘Blue Badge’ tourist guide based in Edinburgh, Scotland. He is self-employed and works independently,
specialising in driver-guided tours in his own vehicle.
Mike says “I go out of my way to please my clients and
always endeavour to make my tours fun and entertaining as well as interesting and informative. My principal aim is
to ensure my clients enjoy a wonderful and memorable experience.”
Mike qualified as a tourist guide in May 2004, after successfully graduating from a rigorous and
comprehensive 2-year course of study run by Edinburgh University on behalf of the Scottish
Tourist Guides Association (STGA). This qualifies him to guide all over Scotland.
Mike is proud to have attained the Certificate of Scottish Studies from Edinburgh University.
The key features of Mike’s approach to doing business are:
- Delivering high quality - in the tour planning, the guiding commentary, the vehicle comfort
and the standard of driving
- Flexibility - to ensure his clients obtain their ideal tour by accommodating changes to the
- Speedy response - so his clients can be sure that all their queries will be answered quickly
- Reliability - so his clients can depend on him being in the right place at the right time and
doing what he says he will do
- Punctuality - being on time every time, so his clients are never kept hanging around
waiting for him to turn up
- Value for money - last but by no means least! It is most important that clients feel that
the service provided was well worth the cost
Mike is totally focused on his clients’ requirements, which is why he genuinely gains his
satisfaction from making sure his clients are delighted with their tour experience.